Physical counts

A count compares what a box physically holds with what muveya says it holds. When they differ, saving the count writes a correction to the stock ledger, or sends it for approval when the difference is large. muveya gives you three tools:

• The quick count (/inventory/count): count every box of one supply in one warehouse.
• The Counts screen (/inventory/counts): what is due to be counted, counts in progress and how far counts differ from the records.
• Count campaigns (/inventory/count-campaigns/ followed by the campaign): count a whole warehouse and follow its coverage.

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Who can do it

Everything is limited to the warehouses your team access reaches. Permissions are explained in Roles and permissions.

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How a count works: the measurement window

A count has two moments. Starting it records, for each box, the quantity muveya expects (the Expected column): the box’s on-hand quantity at that instant. Saving it states what you measured and confirms that nothing went in or out of the boxes while you counted. Between those two moments muveya watches each box. If the box has any physical movement (a receipt, a use, a move, a separation, a pick, a dispatch, a return, a correction, a quarantine, an expiry or a disposal), the count no longer describes the shelf and cannot be saved: you must start again and measure again. Reserving or releasing units for an order is not a physical movement and does not affect the count. Only one count per box is in progress at a time. If someone already started counting a box and it has not moved, starting again reuses that same count, so two people counting the same shelf share one window. If the box moved since, starting again replaces the old count with a new one (the old one is recorded as cancelled).

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The quick count

The quick count lists the active boxes of one supply in one warehouse. You open it from:

• the Count action of a row in Replenishment;
• the Count this supply here link on a box page (see Boxes and labels);
• the Count link of a supply inside a count campaign (the count then belongs to that campaign).

Opening console.muveya.com/inventory/count directly, without a supply and a warehouse, only shows Choose a supply and a warehouse from replenishment to count them. and a link Back to replenishment. The screen is titled Count a supply, with the supply and the warehouse underneath, for example “Nitrile gloves M · GLV-NIT-M at Central warehouse”. On a phone each box is shown as a card.

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Count step by step

Save count stays disabled until the confirmation is ticked, at least one box has a counted value, and every value typed is a whole number of 0 or more. A value above 1,000,000 is refused when you save (Not saved, with Review the entered values before trying again.). After saving, the confirmation clears: tick it again before saving more boxes.

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Results per box

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Limits

• The quick count shows up to 50 active boxes of the supply in that warehouse.
• Only Active boxes are listed. When there are none, the screen says There are no active boxes of this supply in this warehouse.
• Counted quantities are in the supply’s base unit, the same unit as On hand.
• Members without inventory.adjust see Only a member who can correct stock can count it.

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What a saved count records

The difference is always counted minus expected. The threshold rules (100 by default, stricter per supply and warehouse, 0 for a high-value supply) are the same as for corrections: see Stock corrections. A reconciled count leaves the audit fact inventory.cycle_count.reconciled, and its correction leaves inventory.adjust.

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The Counts screen

Select Counts on the Stock screen, or go to console.muveya.com/inventory/counts. The screen has three sections. Due to count and Difference between counts and records follow one selector, Not counted since: 7 days ago (the default), 30 days ago or 90 days ago. Counts in progress always lists the open counts.

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Due to count

A box is due when it is active and has no saved count since the chosen date while in its current warehouse. The table lists each warehouse with something due: When nothing is due, the section says Every box in your warehouses was counted in this period. On Home, the card Boxes due for a count shows the same figure for the last 30 days.

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Counts in progress

Every count someone started and nobody has saved or cancelled yet (the 100 most recent). When there are none: No counts are in progress.

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Difference between counts and records

This section measures how accurate the records were, using the saved counts that were started since the chosen date.

• A summary sentence, for example: “2 of 14 supplies off target: their count differed from the records by 2% or more.”
• The table Difference by supply lists, per supply and unit, worst first:

• Counts of boxes whose unit is not verified are not added to any supply; a note says how many there are.
• The table Count campaigns in this period lists each campaign with saved counts: Warehouse, Counts, Supplies, Off target and the link Open the campaign of Central warehouse.
• Coverage notes say which warehouses were counted in the period, which were not (“Their stock is not reconciled by these figures.”), and which rooms do not count their own stock, whose deliveries are an estimated consumption, never an exact stock (see Rooms and areas).

When nothing was saved in the period: No count has been submitted yet.

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Count campaigns

A campaign counts one whole warehouse. It moves no stock by itself: it is a plan plus a coverage tracker.

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Start a campaign

Only one campaign per warehouse can be in progress. Trying to start a second one shows A count of this warehouse is already in progress.

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The campaign page

The page is titled Count of Central warehouse (with the warehouse’s name), with its status underneath: In progress or Closed. The link opens the quick count for that supply in that warehouse, and every count you start from it belongs to the campaign. A few things to know about coverage:

• A count waiting for approval is still in progress, so its box is not Counted until the difference is approved.
• Boxes received after the campaign started are not part of the plan. Starting a count from the campaign stops at such a box; count that supply from Replenishment or from the box page instead.
• The row Boxes no longer in stock groups planned boxes the page cannot place in this warehouse any more (for example, boxes moved elsewhere). In a warehouse with a long box history (more than 200 boxes), boxes still on the shelf can also end up in this row.

When every planned box is counted: Every planned box was counted.

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Close a campaign

While the campaign is in progress, members with inventory.adjust see “Close it when the planned boxes are counted. Boxes still pending stay uncounted.” and the button Close the count. After closing, the page says The count was closed. Closing moves no stock. Boxes still pending stay uncounted, the Count links disappear and no new count can join the campaign. A count of the campaign that was already in progress can still be finished: open the quick count from Replenishment or from the box page, and it picks up that count.

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Cancel a count

A cancelled count writes nothing to the ledger and can no longer be saved. A saved count cannot be cancelled. If the count had a difference waiting in Stock corrections, that request can no longer be approved: reject or withdraw it.

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Older counts that need review

A count started before the current counting method, or whose records are inconsistent, cannot be saved. muveya refuses it with the code inventory.count_recovery_required (titled “Count review required”), and the quick count shows Not saved with The record changed or already exists. Review it before trying again. Do not enter the same measurement again: select Start counting to open a new count (it replaces the old one) and measure again. If the refusal repeats, write to team@muveya.com.

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What can go wrong

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Related pages